Terms & Conditions

Welcome to Alarab Store! By accessing or using our website (https://www.alarabsstore.ae) and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

• Alarab Store is an online retail store based in the UAE, offering beauty and cosmetics, baby products, toys, home gadgets, and more.

• By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a contract.

• We reserve the right to modify or update these terms at any time. Changes will be posted on this page with the updated effective date.

2. Product Information

• We make every effort to ensure that product descriptions, images, prices, and availability are accurate.

• However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

• Colors of products may vary slightly due to monitor settings or lighting during photography.

3. Orders and Payment

• Orders can be placed via our website using available payment methods, including credit/debit cards, Apple Pay, and cash on delivery (COD).

• Prices are listed in AED and include applicable VAT.

• Payment must be authorized and completed before order processing begins.

• We reserve the right to cancel or refuse an order if there is suspected fraudulent activity or payment issues.

4. Shipping and Delivery

• Orders are shipped within 1–2 business days of payment confirmation.

• Delivery times vary depending on location and shipping method. Refer to our Shipping Policy for details.

• Risk of loss or damage passes to the customer upon delivery by the courier.

5. Returns, Refunds & Exchanges

• All returns, refunds, and exchanges are governed by our Return & Refund Policy.

• Customers are responsible for ensuring returned items are packaged securely.

6. User Conduct

When using our website or services, you agree to:

• Provide accurate and current information when creating an account or placing an order.

• Use the website and services for lawful purposes only.

• Not attempt to hack, disrupt, or misuse our website or servers.

• Respect intellectual property rights, including copyrights, trademarks, and images displayed on the website.

7. Privacy

• We respect your privacy. Personal information is collected and used according to our Privacy Policy.

• By using our website, you consent to our collection and use of information as described in the Privacy Policy.

8. Intellectual Property

• All content on this website, including text, images, logos, graphics, and designs, is owned by Alarab Store or its partners.

• Unauthorized use, reproduction, or distribution of our content is prohibited without written consent.

9. Limitation of Liability

• Alarab Store is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

• We make reasonable efforts to provide accurate product information, but we are not responsible for minor discrepancies, color variations, or typographical errors.

10. Governing Law

• These Terms & Conditions are governed by the laws of the United Arab Emirates.

• Any disputes arising from these terms will be resolved in the courts of the UAE.

11. Contact Us

If you have questions or concerns about these Terms & Conditions, please contact us:

Email: support@alarabsstore.ae
Phone/WhatsApp: +971 XXXXXXXX
Working Hours: Sunday to Thursday, 9 AM – 6 PM (UAE Time)