About Us

About Us

Welcome to Alarab Store!

At Alarab Store, we are passionate about bringing the best quality products directly to your doorstep in the UAE. From beauty and cosmetics to baby essentials, toys, and innovative home gadgets, our mission is to make shopping easy, enjoyable, and reliable for everyone.

We carefully curate our products to ensure safety, quality, and value. Whether you’re looking to pamper yourself with premium cosmetics, find the perfect toy for your child, or upgrade your home with smart gadgets, Alarab Store has you covered.

Why Shop With Us?

• Quality Assurance: Every product is selected with care to meet high standards.

• Affordable Prices: Enjoy competitive pricing without compromising on quality.

• Fast & Reliable Shipping: Get your orders delivered quickly across the UAE.

• Customer-Centric Service: Your satisfaction is our priority, and our support team is here to help.

We are more than a store — we are a community of shoppers who value convenience, quality, and trust. Thank you for choosing Alarab Store for all your shopping needs!

Our Policies

Shipping Policy

• We offer shipping across all Emirates in the UAE.

• Orders are processed within 1–2 business days.

• Delivery typically takes 2–5 business days depending on your location.

• Shipping costs may vary based on order size and delivery location.

Return & Refund Policy

• If you receive a defective, damaged, or incorrect product, contact us within 7 days of delivery for a replacement or refund.

• Products must be returned in original condition and packaging.

• Refunds are processed within 5–7 business days after receiving the returned item.

• Some items, such as opened cosmetics, may not be eligible for return due to hygiene reasons.

Privacy Policy

• We respect your privacy and do not share your personal information with third parties without consent.

• Your data is used only for order processing, shipping, and improving your shopping experience.

• We use secure systems to protect your payment and personal information.

Payment Policy

• We accept payments via major credit/debit cards, Apple Pay, and cash on delivery (COD) within the UAE.

• Payments are securely processed through trusted gateways.

Customer Support

• For inquiries, support, or order tracking, you can reach our team at:
  Email: support@alarabsstore.ae
  Phone/WhatsApp: +971 XXXXXXXX

• Our team is available Sunday to Thursday, 9 AM to 6 PM UAE time.