Shipping Policy

At Alarab Store, we are committed to delivering your orders safely, quickly, and reliably across the UAE. Please read our shipping policy carefully to understand how your purchases will reach you.

1. Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed the next business day.

• You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods & Delivery Times

We offer reliable shipping options across the UAE:

Delivery times may vary during peak seasons or due to unforeseen circumstances beyond our control.

3. Shipping Charges

• Shipping fees are calculated at checkout based on the weight, size of your order, and delivery location.

• Free shipping promotions may apply to qualifying orders — details will be specified on the website.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or WhatsApp.

• You can track your shipment through the courier’s website for real-time updates.

5. Shipping Restrictions

• Currently, we only deliver within the United Arab Emirates.

• Certain remote areas may require additional shipping time or charges.

6. Damaged or Lost Packages

• If your order arrives damaged, please contact our support team within 7 days of delivery.

• For lost shipments, we will work with the courier to locate the package or arrange a replacement/refund.

Contact Us:
Email: support@alarabsstore.ae
Phone/WhatsApp: +971 XXXXXXXX

7. International Shipping

• At this time, we do not offer international shipping. Orders outside the UAE cannot be fulfilled.

8. Customer Support

Our team is available to help you with any shipping-related questions or concerns.
Hours: Sunday to Thursday, 9 AM – 6 PM (UAE Time)